At KAL, a Better Being Company (or BBCO), we stand behind all of the products in our Family of Brands and our industry leading quality. If for any reason you are not satisfied with a BBCO product you purchased from one of our authorized sellers, you may request a refund or replacement product. Please note that because we are unable to control the quality of our products sold by unauthorized sellers, the BBCO 60-Day Satisfaction Guarantee is not available for products purchased from unauthorized sellers. The Guarantee is also limited to the original, end-user purchaser.
To submit a Guarantee request, we encourage you to return the product to the place of purchase for refund or replacement. Alternatively, you may call one of our customer service representatives at 1-800-227-6063 to initiate a refund or replacement. Please have information available regarding where and when you purchased the product. If your request is approved, you will need to mail the BBCO product, your proof or purchase, and your Guarantee approval confirmation number to:
Building 2C North 580 West 300 North Ogden, Utah 84404 Attn: 60 Day Satisfaction
Guarantee You must submit your Guarantee request within 60 days of the date of purchase. Please note that you are responsible for costs incurred in mailing the product and proof of purchase.
BBCO reserves the right to verify information, require a valid proof of purchase, and to deny return or replacement if it determines that a customer is abusing the BBCO 60-Day Satisfaction Guarantee. This Guarantee only applies to purchases by consumers within the United States of America.
The BBCO Family of Brands includes products within the following brands:
5K1N ActiPet all One Allvia Aubrey bioAllers BuckPower CelluFite Collective Wellbeing Complimed Dowd & Rogers Dynamic Health Emerita Emu Gold Ezzeac Food Source FunFresh Foods GEODEO Health From The Sun Herbs for Kids Heritage Store Homeopathy for Kids Honey Gardens KAL Larénim Life -flo Life Time Living Clay Living Flower Essences Mia Rose Miztique MoistStic Montana Big Sky Naked Organix Natra -Bio Nutra BioGenesis Nu U Nutrition Natural Balance NaturalCare Naturally Fresh Natural Sport Nature’s Herbs Nature’s Life Oakmont Labs Organic Sweet Moose Organix South Paleo Planet Pioneer Premier One Refrigerator Fresh Simplers Botanicals Skin by Ann Webb Solaray Spring Drops Sunfeather Sunny Green Sweet Moose Taste Waves Tea Tree Remedies The Pet Crysta Thera Neem Naturals Thera Neem Organix The Real Food Trading Co. Thompson VÄXA VegLife Vida Natural Vita Logic World Berries XyliVita Your Crown & Glory Zand Zhou Nutrition Zola Naturals Zylicious